www.parentpay.com

Please note the Parent Inbox is not monitored, and all queries need to be directed to admin@theaxholmeacademy.com

Parent Pay Help Guide

Parent Pay - Set Up Balance Alert Notifications

We use a convenient way to share information with you about your child’s life at school. You can access the system from a smartphone, tablet or PC – anytime, anywhere.

In our SIMS Parent app, you will find:

• Important information such as timetable, attendance, behaviour & achievement
• Academy term, inset dates and contact details available at the click of a button
• Access to your child’s Academy report
• Receive notifications to remind you about important information such as key dates for your diary
• Access to update your contact details, so we always have the most up-to-date information in case of emergency

If you have more than one child at school, you’ll have access to information for all your children, from the same app. If you are experiencing any issues with the SIMS Parent App please contact dpo@theaxholmeacademy.com.

Getting started with the SIMS Parent app:

1. We will send you an activation email to your academy email account, simply click on the link from your tablet, PC or smartphone to activate your account - you must select 'Sign in with Google'.
2. From your smartphone or tablet, download the app from the Google Play or Apple App store - search for SIMS Parent.
3. From a PC or Windows phone, login online at www.sims-parent.co.uk

All parents have been allocated an email address similar to your child’s address in google mail.

You may set up a forwarding address to your current email or use the email we have provided.

All parent addresses follow the same format using the childs name.

Pc00.Isurname@taa.email

Jane Smith would be:

• Year 7 = pc28.jsmith@taa.email
• Year 8 = pc27.jsmith@taa.email
• Year 9 = pc26.jsmith@taa.email
• Year 10 = pc25.jsmith@taa.email
• Year 11 = pc24.jsmith@taa.email

The number is related to the Year your child leaves the Academy. 

Once you start using this email address we can:

• Set up SIMS Parent App
• Set up Google Classrooms so you can monitor your child’s Online ILT – you will need to accept once you receive an email.
• You will be able to receive an electronic version of letters
• You will have access to our calendar – add publiccalendar@theaxholmeacademy.com 
• We may send out Questionnaires using Google Forms
• You may email staff at the academy

If you have any issues please contact the Academy on 01724 710368 or admin@theaxholmeacademy.com 

Parent/Carer Academy Email Account - Help Guide